Complaint Review: Miller-Plante Inc.

This company has a long history of telemarketing rip-offs, and have lost multiple lawsuits from various states. They called me and offered their product, Septic Helper, with a promise that I could return the product if not satisfied.

They sent a SIX YEAR supply, and billed $169. I attempted on several occasions to get approval to return the product, and they refused. They repeatedly use language that sounds like they are going to take legal action. This is the exact same behavior that they have exhibited over several years, and that has caused them to have to pay out settlements in the past. I still have not resolved this.

When questioned about their sordid past, a man who supposedly is a manager named Jack Criscione, who can be reached at 407-389-4000, stated that "that is all in the past" and "all companies have that kind of thing." Thankfully, not all businesses do.

Links to information about various settlements:

Violation of "No Call" law:
http://www.ago.state.mo.us/011402.htm

Information about refunds from one settlement (scroll down toward bottom of page):
http://abcnews.go.com/sections
/2020/2020/diaz990505.html

New Jersey Lawsuit:
http://members.tripod.com
/NOBILLSMAN/plante.bad.htm

False statements made by company about endorsement by Maine Division of Health Engineering, Wastewater and Plumbing Control Program:
http://www.state.me.us/dhs
/eng/plumb/Adobe/march00.pdf

More about the New Jersey lawsuit:
http://www.state.nj.us/lps/ca/press/miller.htm

Press release about the settlement of the Vermont lawsuit:
http://www.state.vt.us/atg/press%20052798.htm

More information about restitution available to ripped-off consumers of this product:
http://www.bbb.org/alerts/mail050399.asp

K
Green Mountain, North Carolina

STOP! ..before you think about using the Better Business Bureau (BBB)... CLICK HERE to see how other consumers were victimized by the BBB's false or misleading information. Don't be fooled! It has been reported, when there are thousands of complaints and other investigations underway by authorities, the BBB has no choice but to finally give an UNsatisfactory rating to a BBB member business that is paying the BBB big membership fees every year. When a business is reported that is NOT a BBB member, BBB files WILL more likely show an UNsatisfactory rating, then reportedly shake down that company to become a member of the BBB. One positive thing about the BBB is, either way, if a business has an unsatisfactory rating with the BBB, you can be sure, the business is bad. But what about all those BBB member businesses that had complaints filed against them? Consumers never get to hear about them. What about the BBB advertising to the public? Is this a false and misleading perception they are giving about consumer confidence when dealing with a business? Click here to understand more of what consumers and business alike are saying about the BBB. You decide. ..Remember. The BBB membership is not earned, it's paid for!

Click here to read other Rip Off Reports on Miller Plante