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  • Report:  #447927

Complaint Review: Mineral Elements By Eden - Eden Cosmetics

Mineral Elements By Eden {aka} Eden Cosmetics Mineral Elements by Eden will not accept returns and then says I need a RMA #, what ever that is!!!! Harrisburg Pennsylvania

  • Reported By:
    Valley Ford California
  • Submitted:
    Fri, May 01, 2009
  • Updated:
    Fri, May 01, 2009
  • Mineral Elements By Eden - Eden Cosmetics
    1414 North Cameron St. 3rd Fir, Ste 9
    Harrisburg, Pennsylvania
    U.S.A.
  • Phone:
    480-292-7212
  • Category:

Mineral Elements by Eden is such a ripoff, I fell into one of those internet pages where you go thru pages of ads to supposedly quailfiy to win some great gift. I found Mineral Elements by Eden offering make-up to try for the cost of shipping and handling [$9.95]. I thought, not bad, I'll give this a try.
I give the company my credit card number and receive a comfirmation e-mail. In IT they tell me I am being shipped my Trial Offer and then they commence to say that if Iam not satified within 15 days to send back the unused makeup. If not received they will bill me $70.00 [round figures].
Now Iam a member also and they will send more packages until I cancell my membership.
I never saw any of this in the ad BEFORE I gave them my credit card number so I deceided not to accept the box when it arrived. I also knew I would have to eat my shipping and handling fee. But when I received it back again my Postmaster was courious for they had ripped off their return address.
Their comment, to my Postmaster when she called them, was they didn't accept returns and when she gave them my name she was told my return date had passed and they would not accept it no matter what.
I am fighting them all the way on this and my Postmaster is behind me.

Lupe
Valley Ford, California
U.S.A.

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