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  • Report:  #28715

Complaint Review: Mini Vacations

Mini vacations Inc is a ripoff; dont waste your time with B cummings & his gang Tampa Florida *UPDATE ..Mini Vacations contacts Rip-off Report to give a full Refund or replacement certificates to any unsatisfied customer.. even when it's not their responsibility

  • Reported By:
    mt. clemens MI
  • Submitted:
    Mon, September 02, 2002
  • Updated:
    Sun, December 05, 2004
  • Mini Vacations
    410 Ware Blvd 10th Floor
    Tampa, Florida
    U.S.A.
  • Phone:
  • Category:

A sorry bunch of empty promises .....

I haven't yet sent in my $100 'refundable" yet, but after reading here, I won't. I was invited to the presentation in Troy MI, for galleria travel company...upont arrival there was confusion bout my reservation (I had received a special phone call the night before to confirm that I would be attending, was asked specifically NOT to bring any other adults, then when I arrived they asked me where my partner was and told me I would be unable to see the presentation withut my partner) and gave me the travel certificate for free.

I was excited, thinking "phew, I avoided the whole borning presentation." then I begin to read the very fine print, notice that there are no phone numbers to reach anyone, and am skeptical when I am essentially going to end up sending roughly $200 by the end of it all to an address I dont even know exists. So, I will hereby rip the certificate up into teeny pieces but still have one question for the CEO that seems to have so much time that he continues to update his emails on this site daily avoiding ALL questions:

TO MR. B.CUMMINGS: WHY IS NO ONE RECEIVING ANY CONTACT FROM YOUR "LONG-ESTABLISHED" COMPANY AFTER THEY SEND YOU THEIR MONEY? ANSWER THAT....WHY SO MANY PEOPLE? AND NO RESPONSE? STAND UP AND SPEAK SO WE CAN PERHAPS BETTER UNDERSTAND EMPTY PROMISES.....

michael
Troy, Michigan

NOTE: Rip-off Report launched a complete investigation on this particular situation and found that Mini Vacations had no control over promises another company makes when marketing their vacation coupons. Even though Mini Vacations is not responsible for another company's actions, they have been giving FULL refunds to anyone who has contacted them, and has even given more than they should have in the name of good customer service
Pease read the link below

1 Updates & Rebuttals


Lindsay

Tampa,
Florida,

Your Refund Request

#2UPDATE Employee

Wed, September 11, 2002

Dear Sir,



After reviewing your complaint, it is unfortunate that you have not provided enough information for me to be able to access your account. I would however appreciate recieving more information so that I could help you in retrieving you $100.00 refundable deposit.



We apologize for any difficulties you have incurred while trying to get your monies refunded. Please feel free to contact me by phone or e-mail and I will help you in receiving your refund in a timely matter.



Thank You.



Lindsay Gordon

(813) 621-1400 or

lgordon@minivacations.com

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