Complaint Review: Mini Vacations

I received 2 "Free" vacations. One vacation was 7 days at a resort. Everytime I did call to make a "reservation" and the phone lines weren't CLOSED, BUSY, or I was ON HOLD for 20 minutes, my choices were never available.

The second vacation was for 3 days to 2 nights with a $50 refundable deposit. I was told to pick 3 choices of places & dates. I did so and sent my $50.00 check. I then received a confirmation letter (2 weeks after my check was cashed) with instructions to call and finalize my travel plans. I tried continuously for 3 weeks to make my travel plans. I never was able to get through on the phone lines. By the 4th week I just wanted my money back and still couldn't get through on the phone. I've even sent emails, but never heard anything. It wasn't until I saw this site and learned that Mini Vacations has gone out of business!! I want my money back.

Joy
Upper Marlboro, Maryland
U.S.A.