MINI VACATIONS Refund promised on two occasions, never received. TAMPA Florida
We originally booked travel with Mini Vacations for a trip to Las Vegas in December of 2005. Flight times were horrible and accomodations were equally bad. They offered to change our flight times for a fee. When doing research on own it was discovered that we could book flight and hotel cheaper than paying their fee. We called 813-769-4203 and cancelled our reservation with them on 10-24-05 with a Sherri. She told us we would receive our $100 deposit within 30 days. I then called again on 1-16-06 when refund was not received. I was referred to different phone # of 800-566-8281 and was told by a gentleman there that my refund would be received within 20 business days. Still no refund as of 3-6-06. Tried to call both phones #'s. One is disconnected and 2nd one states that all lines are busy, call back later.
I still have two travel certificates with this company, but obviously I'm not giving them any more money.
Robin & Forrest
DES MOINES, Iowa
U.S.A.
Click here to read how MVI Marketing /Mini Vacations Inc. Refunds! MVI contacts Rip-off Report to give YOU a Refund or replacement certificates.. in the name of Good Customer Service