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  • Report:  #1300815

Complaint Review: Mira Vie

Mira Vie And eye intensify A company that falsely advertised a sample for the cost of shipping. Santa Ana California

  • Reported By:
    Sandy — Guthrie Oklahoma USA
  • Submitted:
    Wed, April 20, 2016
  • Updated:
    Wed, April 20, 2016
  • Mira Vie
    Santa Ana, California
    USA
  • Phone:
    8883774364/8885375319
  • Category:

 I was on Facebook and there was an ad for a cream to reduce under eye circles. It read for a free sample enter information now. It read for a small shipping and handling charge you could try out the cream for free. It also offered a free vitamin cream for an additional charge. I misread the ad as saying I could return if not completely satisfied. I never once read it was sent out monthly if I did not cancel. I received the product and put it in the bathroom although I never tried it since I planned to use up the jar of moisturizer I currently own from Walmart. I figured it would cost more to return and if I did not like it I would not ORDER anymore. At the beginning of March I received another box of the same product. At that moment I realized I had been had. I called the company and asked how to return product and was informed I could not return product nor receive a refund. I was informed that I signed up for a 14 day trial and never called to cancel. I told him to cancel my so called membership and to take me off their list. He asked for my information and when I asked for a confirmation number was told they don't give confirmation numbers and just take you off the list. We are now at the end of April and surprise they quit sending product yet I've received another charge on my checking account of 90.90. I called my bank and put a stop payment for this company. The bank could not refund my money. The company does not include a receipt in the box and had to google a number to call again to stop the product. An automated computer stopped my membership which was still active. I wanted to talk to a real person and it hung up after confirming the membership cancellation. I guess this month I lose another 91.00. Companies like MiraVie need to be closed down. I do not recall seeing this was a trial and NEVER agreed to reoccurring charges.

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