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Mirabella Motors Verified TRUSTED Business REVIEW: Mirabella Motors clients always feel safe, confident & secure due in large part to the development and implementation of a long term client relationship program. Commitment to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, a program benefiting consumers, ensuring complete satisfaction & confidence when doing business.
I saw the vehicle I was looking for on auto trader. I made contact with Tony Mirabella, the owner of Mirabella Motors over the phone. Being that I live out of state, I was unable to see the vehicle in person. I spoke with Tony over the phone and he was very professional. I asked him about any vehicle defects, damages and leaks. I wanted to make sure that my budget could handle the repairs or if I needed to keep looking.Tony assured me that besides for the normal wear and tear, the vehicle was fine. I informed Tony that I have owned BMW's in the past and I have ran into leaks because the previous owners didn't want to fix it. Tony assured me again that the vehicle was not leaking and he saw no oil or other fluids on the floor. Before I wired the money I informed Tony that I am trusting that what he said about the vehicle was true. He said the vehicle was great and I was going to enjoy it. I received the vehicle and the fist day the sunroof would not close on it's own and the check engine light came on. I tried to contact Tony but he didn't return my calls. My wife called Tony using a different pone number and he answered. He sent me an email stating that the car was sold as is. The brakes for the vehicle is not working properly. It took over 2,000 just to fix the engine, I still have to fix the brakes. The sunroof I will just keep closed for now. I then had to wait 3 week to recieve the title for the car, so I was also unable to drive or register the car. I know I bought the car as is however, he lied to me when I asked him about the car. Now it's Christmas and I had to take the money I had for gifts for my family to fix a car so I can have transportation and that hurts really bad.
1 Updates & Rebuttals
Manager
tampa,Florida,
BMW purchase
#2UPDATE Employee
Wed, January 14, 2015
The vehicle is a used BMW 550 with nearly 140,000 miles and was sold "AS IS". The buyer was made aware of the overall condition of vehicle which had no leaks whatsoever, all items were in working condition, has no issues currently and also that it is a higher mileage vehicle it may need repairs in the near future because of the higher miles and was informed of what the most common problems may be at these higher miles. This BMW in particular is very hard to find as it is a manual transmission with a V8 which is what attracted this buyer. We invited him to pay us a visit and inspect and drive the vehicle prior to purchase but he had no interest and elected to purchase the vehicle and have it shipped to GA. He informed us of some issues with the car after 2 weeks of delivery. Again vehicle was sold "AS IS" and buyer did not want a pre sale inspection of the vehicle.