Miracle Method TOTAL SCAM johnston Rhode Island
We used this company for 2 bathrooms. The quote we were given by Justin we were told this job.takes 3 full days..yeah....no. it took him a 3/4 day and he came back second day and left the plastic up around my window leaving the tape all.over my woodworking.for me to.still have to scrape off. The paint was on my floor and there are drip marks.. that was all fine and good and decided to ask them to come to.our second bathroom...I do not complain much and i liked it enough to overlook the small blips...the second bath...this was a total mess. I had to ask them to come back and fix the paint that was on my floor all around the room and he came back and made it worse. The owner Tom finally came out and tried blaming the grouting as to why 1 inch of paint was scattered all over and around the edging. He told me the only way to fix this was to.grind out the grout and regrout....I agreed and thanked him and told him I appreciate him making right by this obvious mess and his response was ....."I'm sure you are " and left abruptly. When the day came to fix this error he brought his helper who was very nice and polite and Tom left. His helper did not grout....instead they brought paint thinner and a scraper and scraped for 3 hours. It now looks like gray dust instead of black grouting like it should and the paint line is now jagged. I like the paint job however the mess that was/is on my floor grout line left us with a bad taste. There is now white chips of paint remnants left and it looks plain ol bad. ....Justin is a good salesman. But don't listen to his lies. TOM is rude. And the nice women on the phone truly is nice. Polite and treats you like a person and not an idiot. It's too bad because they came recommended . Their business will not be repeated and I will not pass their name on. As a business owner myself I would never ask a business to come back for no reason. Time is money and I would never blame the customer as to why I made a mistake myself. However this is what Tom did. Blamed my flooring as to why his paint line that clearly leaked under the plastic is what really happened and I find it unprofessional......