Mirror Essentials Did not receive an order I placed and they will not give me a refund
I placed an order on February 16 and have not received it. I called them to find out about it and they told me they had no tracking number yet. I told them I wanted a refund. They said that they could not do that, that it was not their policy.
1 Updates & Rebuttals
Mirror Essentials
United StatesMirror Essentials Did not receive an order I placed and they will not give me a refund
#2UPDATE Employee ..inside information
Thu, March 08, 2018
Hello, Lourdes (Miami, FL)!
Thank you very much for your order and we apologize for any delay. Order Tracking Numbers are sent to the e-mail provided by customers
within 5-7 business days after the purchase. This e-mail will also guide you
how to track your package. Please be advised that the tracking information will be displayed 8-10 business days after receiving the e-mail with tracking
information...
Please also note that our delivery timeframe is within 2-4 weeks. There are some factors that may affect the status of the delivery such as occasional customs delay, and holidays.
Kindly provide the following information used when the
order was submitted and we'll be more than happy to check the
details/status of your order:
Order Number:
Complete Name:
E-mail Address:
Concern:
Please send it to support@mirroressentials.com and use "Ripoff Report #1432951" as the subject of your message so we can easily trace it.
Thank you very much!