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  • Report:  #1425022

Complaint Review: Mirror Essentials

Mirror Essentials Did not receive item and cannot get an answer

  • Reported By:
    Anonymous — Massachusetts United States
  • Submitted:
    Wed, January 24, 2018
  • Updated:
    Wed, February 14, 2018

I placed an order on December 19th. It shipped on 12/30 from China and that is the last I heard from them, It is now January 24, 2018. I have been emailing and chatting and they all say they will get back to me in 72 hours but I never hear back. Even on chat you get a person then they give a generic response about getting back to me in 72 hours. I will keep emailing them and will do so every day or event every hour until I get a response.

1 Updates & Rebuttals


MirrorEssentials

United States

Mirror Essentials Did not receive item and cannot get an answer

#2UPDATE Employee ..inside information

Wed, February 14, 2018

Hi. We apologize if you havent't received your order yet. It's been over our normal shipping timeframe and we would like to correct this problem for you. Kindly send below information to support@mirroressentials.com so we can assist you further.


Order number:
Complete Name:
Email address:
Concern:

Please add "1425022" on the subject of your email. You can also call us at +1 (800) 459-6448 from 9AM-9PM EST. Thank you and have a great day!.

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