MIRROR ESSENTIALS FALSE ADVERTISEMENT, ITEM LOOKS NOTHING LIKE THE PICTURE - NO REFUND Internet
I ORDERED THE SHAPEWEAR AND THE SIZING IS TOTALLY OFF. I ORDERED AN XL ACCORDING TO THEIR SIZE CHART, BUT THE ITEM RECEIVED COULD FIT A TWO YEAR OLD CHILD! THEY SAID THAT THE XXL SHOULD FIT ME PERFECTY; BUT AFTER READING REVIEWS ABOUT NOT RECEIVING AN EXCHANGED ITEM I DECIDED NOT TO TRY IT. THEY SAID I DID NOT QUALIFY FOR A REFUND. I AM NOT A LARGE PERSON AND I ORDERED XL TO BE ON THE SAFE SIDE, BUT IF XL IS MORE LIKE AN XXS WHY WASTE MY TIME WITH ANOTHER SIZE? THE QUALITY OF THE PRODUCT WAS POOR AND DEFINITELY NOT WHAT'S ADVERTISED IN THE VIDEO. I THINK THEIR REVIEWS ARE BOGUS AND THEY REEL YOU IN WITH FALSE ADVERTISEMENT AND ACT AS IF THEY ARE WILLING TO HELP YOU RESOLVE YOUR ISSUE, BUT IN ACTUALITY IT'S JUST ALL PART OF THE SCAM, BECAUSE ONCE THEY GET YOUR MONEY YOU WILL NOT GET IT BACK!
1 Updates & Rebuttals
Mirror Essentials
United StatesMIRROR ESSENTIALS FALSE ADVERTISEMENT, ITEM LOOKS NOTHING LIKE THE PICTURE - NO REFUND Internet
#2UPDATE Employee ..inside information
Wed, February 28, 2018
Good day!
We understand it can be frustrating after having problems with your order. We have addressed the sizing issue, since many customers were confused of what size they will get based on the usual pants size they use (e.g. US and UK sizes are different). We now use the exact measure of your waistline and hips on a measuring tape, we also added the weight in kg/lbs for a more accurate size recommendation. In line with this, we would also want to correct any problems you had in your order. We just need below information so we can resolve this for you.
Order number:
Complete Name:
Email address:
Concern:
Please send it to support@mirroressentials.com. Add "1431574" on the subject of your message so we can easily trace it. Thank you and have a great day.