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  • Report:  #1437640

Complaint Review: Mirror Essentials

Mirror Essentials they sent me a defective product Internet

  • Reported By:
    pam — collegeville United States
  • Submitted:
    Sat, April 07, 2018
  • Updated:
    Sat, April 07, 2018

I have purchesed an item and when tried it on it ripped.  I emailed them over 12 times to get a refund they keep having different people respond asking the same questions.

I have answered all of their questions even sent photos of defect. I told them I DO NOT want another item,just refund my money.

This has been going on since february.  The last time I sent them the photos 3/30/18.  I still have not heard from anyone.

1 Updates & Rebuttals


Mirror Essentials

United States

Mirror Essentials they sent me a defective product

#2UPDATE Employee ..inside information

Sat, April 07, 2018

Hello, Pam!

We sincerely apologize for this outcome. We hope to assist in resolving this issue, and since this is a different platform/site, kindly provide us your Order # & complete name and e-mail address used (when the order was submitted) by e-mailing our Support Team at support@mirroressentials.com so we can follow-up on your case.

Thank you very much for your patience and understanding. Have a great weekend!

* Please use 'Ripoff Report # 1437640' as your e-mail subject for us to easily locate your message.

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