Complaint Review: Missouri Wind and Solar TRUSTED BUSINESS | Ripoff Report Verified™ …businesses you can trust. Missouri Wind and Solar providing customers with renewable and alternative energy sources for over 10 years. Missouri Wind and Solar large selection of off-grid energy products solar panels heating units energy-efficient appliances batteries alternators generators. Missouri Wind & Solar highly trained staff will help you find all the resources you need for saving energy and money.

After installation of our solar system and charge controller as per manufacturing instructions it was determined on June 30 by Missouri Wind and Solar that the controller was not functioning. They asked for a picture to be emailed to verify that it was installed correctly, which we provided. They requested that they controller be sent back at our expense and a replacement would be sent out. They said they would have to charge for the new controller, but as soon as they recieve the faulty one, they would credit us. After they had received the controller, they determined it was shipped out without being calibrated. In the meantime we saw that they had not credited our credit card yet. We asked them about this and told them we needed to be credited back since the uncalibrated controller was sent back to them and received by them. They informed us that they would not give us our money back even though they admited that it was their fault that it was sent out uncalibrated. In fact they said they would calibrate the controller for a $35 fee even though it should have been done by them in the first place!! Then they said we could have the part back if we paid for the fee and shipping, but we would not be getting our money refunded for the second controller they sent out. So we paid for two controllers including shipping to and from Missouri Wind and Solar when we only needed one.  We are out $157 for the controller as well as $60 total for the shipping. I would never recommend Missouri Wind and Solar to any of our friends or family. They are terrible to do business with. Alot of people are already asking us about our solar system and looking at it and we are telling them do NOT do business with this company!! 

In short, they provide no warrenty on their products. Be prepared to pay for shipping to and from and a bench fee for returned defective products. They have no problem using your credit card improperly. Save yourself a headache, spend a little more money and buy from a reputable company that stands behind their products.