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  • Report:  #947878

Complaint Review: Mitchell1 Shop Key

Mitchell1 Shop Key MitchellOne Mitchell Service ShopKey OnDemand BEWARE NOT AS PROMISED PRODUCT NOT EFFECTIVE POOR CUSTOMER SERVICE Poway, California

  • Reported By:
    Auto-Matic — North Reading Massachusetts United States of America
  • Submitted:
    Fri, September 28, 2012
  • Updated:
    Sat, September 29, 2012

Mitchell1 Sold Us Service which included a plug-in for Quickbooks so we could integrate our accounting system. We compared Mitchell1 to the ALLDATA Product before agreeing and the Quickbooks integration was a key component of our decision. Shortly after signing a one year contract, Mitchell1 Updated their product-Quickbooks no longer functioned. They refuse to cancel a contract, are impossible to reach a decision maker via phone, and are simply not interested in helping a customer-small business owners beware.

1 Updates & Rebuttals


Art

Toms River,
New Jersey,
United States of America

Getting the most out of QuickBooks

#2Consumer Comment

Sat, September 29, 2012

Bay-masteR Shop Manager offers the most powerful interface with QuickBooks.  It can post to multiple departments such as General Repair, QuickLube, Tires, Wholesale, etc.  It handles multi-location, multi-company and can even aggregate cash sales into one single account so QuickBooks isn't loaded with thousands of accounts that aren't necessary.  While it is quick and easy to do, if you do need support, you will actually enjoy working with their staff.

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