Complaint Review: Mitsubishi Motors

I purchased a new 2000 Montero Sport in October of 1999. From day 1 I've had 3 problems (vibration at speeds above 55, shuddering when under a load, and vibration when braking).

I went through the Lemon Law process and we settle out of court that Mitsubishi would fix my vehicle. Everytime I took it for the shuddering they claimed that they couldn't duplicate the problem until finally another customer had the same problem and a Technical Service Bulletin was done.

Well it's now 3 years and at least 16 visits to the dealership since I purchased this vehicle and I'm still having vibration problems at highway speeds. Even though I have a signed settlement from Mitsubishi they still are giving me the runaround on getting my problem fixed.

I think these service people do not know what they are doing. I've even found information on the internet and taken it to them and it doesn't do any good.

Charlene
Tallahassee, Florida
U.S.A.