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  • Report:  #1469447

Complaint Review: MJL Things - AKA - RERUM LLC

MJL Things - AKA - RERUM LLC I ordered a T-shirt that looks like it was burnt by the steamer when they pressed the lettering on it. It has a big dark gray rectangle the size of the machine on the front and the back of the shirt. They said they would send a new shirt. I waited and waited then emailed again and again and they said they were sorry for my frustration needed the picture again so I sent the picture and then waited and waited . Then I asked for a tracking number and was never given one. I asked for a refund and they said it was too late.

  • Reported By:
    Kristy — WATERTOWN United States
  • Submitted:
    Thu, December 13, 2018
  • Updated:
    Thu, December 13, 2018

I ordered a T-shirt that looks like it was burnt by the steamer when they pressed the lettering on it. It has a big dark gray rectangle the size of the machine on the front and the back of the shirt. They said they would send a new shirt. I waited and waited then emailed again and again and they said they were sorry for my frustration needed the picture again so I sent the picture and then waited and waited . Then I asked for a tracking number and was never given one. I asked for a refund and they said it was too late. https://www.heart.charmonline.com/ contact@mjthings.comI ordered a T-shirt that looks like it was burnt by the steamer when they pressed the lettering on it. It has a big dark gray rectangle the size of the machine on the front and the back of the shirt. They said they would send a new shirt. I waited and waited then emailed again and again and they said they were sorry for my frustration needed the picture again so I sent the picture and then waited and waited . Then I asked for a tracking number and was never given one. I asked for a refund and they said it was too late. https://www.heart.charmonline.com/ contact@mjthings.com

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