Complaint Review: MMC - Wealth Mentoring Robert Allen - Multiple Streams Of Income

I have my own business as well as I'm a full-time employee... A little over a year ago, after receiving a spam email about Multiple Streams of Income, I contacted Robert Allen's company in the hopes of learning how to improve my business strategies. I agreed to the $39.95 charge to download the eBook only if I could get a "FULL" refund if I found that this didn't work for me... I was assured that I would get a full money-back guarantee, no questions asked if found that it didn't work for me. I started trying to setup coaching sessions. Each time I was contacted, my schedule didn't allow me the opportunity to discuss anything with the coach. Timing is everything and the coach recommended that I shouldn't put off my decision to make more income. I explained that I just didn't have the time to dedicate myself to making this system work for me right now. He re-assured me that I didn't have anything to lose, this was a fool-proof system that could make me much more avenues to build my business. I told him that I needed to cancel He connected me with a representative that convinced me to switching to a full-year payment rather than the month-to-month which would save me money (1 year for only 10 months worth of payments). She explained that she would refund my previous payments or at least credit them to my one-time fee. This didn't happen... Because I was transferred, I didn't get a phone number and thus when it came time to cancel... I didn't know how to get in touch with them... I didn't do anything with the Web Site (couldn't remember where it was or how to login for that matter).

I looked at my recent VISA Statement to find a charge for MMC/Wealth Mentoring for $299.50 and no phone number listed for me to call and verify what the charge was from... I contacted Capital One to Dispute the Charge. While on hold, I surfed Google to find a Web Site: (((Redacted))) that has listed a complaint about the very same problem. Reference: (((Redacted)))
Obviously others are being taken advantage of too. On this web site article, I was able to locate a phone number to call. (800) 743-8533. I called it once I was through with Capital One and recorded my dispute, not knowing whether I would be successful with the Robert Allen Customer Service Rep. I spoke with Derrick. He explained that he wasn't authorized to refund the charge and it would have to be deferred to Richard. After waiting a few minutes on hold while Derrick explained things to Richard, he then granted me the refund for the $299.50 charge that was recently (Nov. 5, '07) charged to my credit card... He told me that they couldn't refund the other amounts because it was too long and they couldn't verify if I used the information or not... Did it matter? I was told I would receive a Full-Refund if I didn't find that it was beneficial to me... What a SCAM! I think we have figured out how Robert Allen can state that he can make $24,000 in 24 hours and then fail to do so... instead he states, "I cracked the code"... Many people don't know how to use the system and make a mistake by paying plenty.

Gullible
Bothell, Washington
U.S.A.

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