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Mo-Bay Grill Mo-Bay Grill overcharged, Customer service is horrible, Sebastian Florida
On Saturday October 13, 2007 at 7:30pm I joined a group of 20 people for a dinner waitress were aware that bill should be split per person. They mixed everything up didnt know who ordered what and completely forgot to give one of us our food until 20 mins after everyone else got theres. Refused to do anything about that only appologized and said there was nothing they could do about it.
The big problem comes when we recieve one check for exactly 357.80. We ask the waitress to split the bill up she said that it would be to hard but agrees to do so. She takes out a pad and was about to start and the owner/chef cam out and said that she can not split the bill and said the only option we had was to have the bill divided by the amout of people which was 20 and everyone pays a equal amout. We disagree with them but they said that was the only option and i complained because i only ate a qusidilla which is 6.99 and a drink which is 2.19 and i was forced to pay 17.89
I am warning everyone if you plan to go with a group of people dont go there.
Travis
palm bay, Florida
U.S.A.
10 Updates & Rebuttals
Stacey
Dallas,Texas,
U.S.A.
Wow
#11Consumer Comment
Wed, October 17, 2007
I have worked as a waitress in a well know BBQ place - Any party over 5 people were told that there would be ONE check - Number one - You want separate checks then you food does not arrive at the table together - the kitchen gets 20 orders - Number two - you expect a wait person to run around to and fro for your table with 20 people while that wait person has other tables to attended to - Would you do that - I think not! As far as the lawyer crap - get real - This is a public forum for those you have legitimate claims which you do not - get over yourself and when you want to host a dinner party - Try it home
Christine
Racine,Wisconsin,
U.S.A.
Lawyer?
#11Consumer Suggestion
Wed, October 17, 2007
You've got to be kidding. For what - hurt feelings? By the way, not only do "nice" restaurants NOT split a check (especially 20 ways), but most specify that with a party over 12, gratuity is automatically added to the check. Go to a good restaurant, and they would laugh you out of there if you asked for separate checks.
Rachel
Denver,Colorado,
U.S.A.
rediculous
#11Consumer Suggestion
Tue, October 16, 2007
Okay, it sucks that they didn't split your check 20 ways...but it isn't really a rip off...........and for you to call your lawyer about this? haha
Trais1124
palm bay,Florida,
U.S.A.
The only low class resturant i been to is MO-BAY GRILL
#11Author of original report
Tue, October 16, 2007
Well guess what i dont go to low class resturants. this is the only crap hole in the wall place i have been to and it will be the last time. i only cam in to show support for a friend. u dont kno who i am to be telling me that i go to mcdonalds or burgerking. The upscale resturants i go to does split the check. the waitress/waiter is competent enough to do so. Where does it state that mo-bay grill does not spit the check. EXACTLY NO WHERE.
Dont worry u wont hear from me again on this issue from now on my lawyer will be in contact with you.
Tallulah-phoebe
Beverly Hills,California,
U.S.A.
Well I've got news for you ....
#11Consumer Comment
Tue, October 16, 2007
This is not "many other restaurants" -- this is Mo-Bay Grill, and apparently at Mo-Bay Grill, splitting a check TWENTY ways is NOT standard operating procedure. MOST nice restaurants will not split a check more than 4 ways. Most low-class chain restaurants will not split a check more than 6 ways. I am curious as to what you mean by these "many other restaurants" that supposedly split checks 20+ ways every day. At any rate, perhaps you should only bring your large brood to THOSE restaurants in the future. McDonald's and Burger King will appreciate the increased patronage, I'm sure.
Trais1124
palm bay,Florida,
U.S.A.
yes 20 people
#11Author of original report
Tue, October 16, 2007
we have one to plenty of other resturants before and nobody else had a problem keepin the bill seperate
Trais1124
palm bay,Florida,
U.S.A.
yes 20 people
#11Author of original report
Tue, October 16, 2007
we have one to plenty of other resturants before and nobody else had a problem keepin the bill seperate
Trais1124
palm bay,Florida,
U.S.A.
yes 20 people
#11Author of original report
Tue, October 16, 2007
we have one to plenty of other resturants before and nobody else had a problem keepin the bill seperate
Trais1124
palm bay,Florida,
U.S.A.
yes 20 people
#11Author of original report
Tue, October 16, 2007
we have one to plenty of other resturants before and nobody else had a problem keepin the bill seperate
Tallulah-phoebe
Beverly Hills,California,
U.S.A.
20 people?
#11Consumer Comment
Tue, October 16, 2007
A group of 20 people and you all want separate checks? Are you out of your mind? Most restaurants won't even split checks that many ways. Why couldn't you each just chip in the amount of your meal and pay with one check like a normal group of people? I'm sure they won't be sorry that you'll never be back after the fiasco you pulled in there.