Complaint Review: MO Customs Autosports Inc.

 What's his name again? He owes me money also. I don't know what steps to take to get my 2k back.

The Owner Is Cristo Molina And His Business Is No Good. He Owes Money To Me As Well As The Owners Of The Buildings He Rents. I Took Him To Small Claims Court And Won, He Still Owes. He Had A Stack Of Other Court Cases Where He Owed Money Also. 

I personally have worked with Mo Customs off of Production Ave. in Oceanside, CA and have absolutely no problems with them.  My mother also was in a car accident and he helped her out as well.  We both had the best of care from the owner himself as well as all his other employees.  They were very honest and up front with everything that needed to be done.  There was no conning of any kind from him.  The work he did on our cars was top of the line quality work with no hidden fees or storage fees of any kind. My mother is very meticulous on who works on her car as well as who me and my sister are to work with and she would trust no other autoshop except for MoCustoms to do our auto work.  And I can't believe that someone who was supposedly conned so bad would not get on the owner himself.  Sounds like a jealous boyfriend to me.  As my mother and I read these comments, we both would suggest to MoCustoms to sue this guy for slander.  It's hard to believe that such victitious lies could be wrote without verification and proof. And how in the world could he show up at someones work without having talked to this woman for more than 5 minutes?? Hmmm... something fishy going on there I would say. But anyways, MoCustoms quality work top notch professionalism is a company I would send any of my friends or family to.  The guys there know what they are doing and they dont "BS" around with it.  They want to help their customers out by giving them the top of line work in a professional manner and in the quickest timeframe because MoCustoms realizes that their customers are already being inconvenienced by an accident out of their control. He's fixed a total of 5 cars in our household alone and its always been straight forward to the point on the price. All of our cars have came out looking better than they were before any accidents.  And the professionalism has been none less than outstanding by the owner and his staff!! Bottom line, anyone reading this, go by and talk to the guy yourself.  The proof is in his actions and his work. I'm sure that you will agree with myself, my sister, and mother once you meet him.  Anybody can write good remarks or bad remarks on the company but the proof is in the pudding. Go by and talk to him yourselves and I can promise you, you will be satisfied with what you see and get in return.

You continue to lie. You had her drive her car immediately to your shop, telling her not to drive her car anywhere else. The condition her car was in didn't allow her to just drive around. And then yes, she was given a ride to pick up her kids and then to her work so she could take a work vehicle home. So to say after she was given a ride you were suprised later that she took her vehicle to your shop? That makes no sense and is total garbage. Her vehicle was at your shop immediately after the accident because you said she could park it there - FREE, with NO OBLIGATIONS WHAT-SO-EVER. My girlfriend is no dummy, she has all your conversations recorded.

I was truly trying to be a good submeritan in assisting a very frieghtened lady in a car accident that had just happened. I tryed to calm her down and assist her in getting her vehicle off the street. I approached the Convenient Store (located on the corner where the accident occurred) owner and ask him if it was OK for her to leave the car in his parking lot overnight, so she could get in touch with her insurance agent and get it towed to the place for inspection and approval for repair. I asked one of my employees, that was with me at the time, if he would give her a ride to Vista to pick up her child in daycare and then take them home. He said he would. I told the lady that it would be safer if she did not drive her vehicle in that condition, and that I spoke to the owner of the convenient store and he said she could leave her car in his parking lot overnight, and as well that my employee would take her to get her child and then take them home. I then, and only then, I offered her my business card and told her if she needed any futher assistant to call me,  I have a custom autobody repair business just around the block from here. At that point I left and walked back to the shop.

About an hour after that, my empolyee came back to the shop, and I was surprised to see the lady drive up in her car. She ask me if she could leave the car in my shop overnight, because she did not feel it was safe to leave it at the convenient store lot.  I told her that it was ok for her to leave her car, but only overnight, so she could call her insurance and a tow truck to get her car. She then said that because we were so helpful, she would tell her insurance that she would like us to do the repairs on her car. I told her several time that she dosen't have to let us do the repairs, she could take her car to whoever she wanted to. I further explained to her that I am only helping her, on my own free will, and that she should not feel obligated to have us do the work.

The next morning she called and told me that she told her insurance company that her car was at my shop and that we would be doing the repairs. She told me that they said they would come to the shop to inspect the car and prepair an estimate. The insurance inspector showed up about an hour later and asked that we remove some parts to be able to provide a complete inspection/estimate. So we did. The Inspector said the cost of repair was so high that he would have to deem the car totalled. I once again was trying to help her out by working with the Inspector, saying that we could repair some of the parts he said needed to be replaced, so her car wouldn't be totalled. He then went to his car to make some phone calls. He returned and provided me with the agreed to repair order and a two party check to Her and Us.

During this same time, she called and ask if the Inspector had showed up. I told her he is at the shop and was going to deem her car totalled. However, to again help her out, the Inspector and I worked out an agreed to price of repair that would not require him to deem the car totalled and he issued us a two party check that she needed to sign so I can deposit the check and order parts for her car and get the repairs started. She told me that she couldn't leave work, but asked if I could come to her work so she could sign the check. She needed me to be there a few minutes before 12 O'clock because she needed to catch a bus to be at an other work site. So, I went to her work and had her sign my repair order authorizing us to repair her vehicle. She did and asked me for a copy of the insurance estimate and my repair order so she could fax it to her father for review. Again, because I trusted her, she said she would take the only copy I had and she would return it to me the next day.

The same day, not even five minutes after I left her work, she called and said she was sorry for any inconvenience she may be causing, but her father had a friend that owed him a favor and he would fix her car. She asked that I sign the check and turn it over to her. I told her I would call her back and immediately called her Insurance Company and the Bureau of Automotive Repair for their advise on this. They both said to stamp VOID on the check and that I was in the right to charge her two days storage fee and labor charge for removal of parts, before I should release her car to her. I then called her back and told her about what I desided to do after my conversation  with them. She said she didn't feel she owed me anything and that a tow truck would be there soon to pickup her vehicle and the parts I removed for the insurance inspector. I then called my lawyer and asked what I sould do and he said, because I let her have the only copy of the repair order she signed authorizing me to repair her car, that I should let her have the car, parts and VIODED check and work later with him to prepair legal action against her.

I truly felt sorry for this lady and tried my best to help her out and now, because of this report, her slander and defermation of character, she has caused me and my company irreputable damages. It makes me very leary about sticking my neck out to help someone in the future!!! As some people say, "NO Good Deed Goes Unpunished".