Print the value of index0
  • Report:  #538991

Complaint Review: Mobihand

Mobihand Upgrade issues Internet

  • Reported By:
    Redcrown48 — Point Lookout New York United States of America
  • Submitted:
    Mon, December 14, 2009
  • Updated:
    Tue, December 15, 2009

I purchased a phone app ( Berry-Weather) for my Blackberry from Crackberry.com.  A month later Mobihand.com, the parent company, issued an update to the Software and required an additional fee for the upgrade.  I refused to pay and felt I was being RIPPED-OFF.  Beware of dealing with this company.

2 Updates & Rebuttals


davidsch

United States of America

Contact MobiHand Support, they'll take care of it

#3UPDATE Employee

Tue, December 15, 2009

Hi there -- MobiHand powers the software store at CrackBerry.com, and on many other smartphone-oriented sites, as well as on-device app stores.

The product you mentioned, Berry Weather, is a best-selling product made by Bellshare. They recently updated this to version 2.0.

The new version is available free for customers who bought an earlier version after October 15. For all other prior customers, this is available as a $3.99 upgrade. You can download the new version by logging into your account at http://software.crackberry.com/myaccount.asp.

Please check with CustomerSupport@MobiHand.com if you need help in getting the upgrade pricing.


Redcrown48

Point Lookout,
New York,
United States of America

Resolution

#3Author of original report

Mon, December 14, 2009

The report that I had posted earlier today has in fact been resolved.  I guess they needed a little nudge. 

Respond to this Report!