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  • Report:  #753008

Complaint Review: Mobile Media Solutions

Mobile Media Solutions Fraudulent Cell Phone Subscription and Charges Phoenix, Arizona

  • Reported By:
    Ripped of in Rochester — Rochester New York United States of America
  • Submitted:
    Thu, July 14, 2011
  • Updated:
    Thu, July 14, 2011
  • Mobile Media Solutions
    3317 East Bell Rd. Unit #101-136
    Phoenix, Arizona
    United States of America
  • Phone:
    8777071775
  • Category:

This company phishes for cell numbers in various ways and then uses them in fraudulent ways. A $9.99 charge will show up inadverdently on your cell phone bill for a Premium Txt Alert. When you inquire with your cell phone company they will tell you that you subscribed to a 3rd party service and they are just "passing" on the cost. It's outrageous.  

This charge appeared for my daughter's phone who is under age and not the owner of the account for which she could not legally give consent for the subscription. Mobile Media Solutions claims a pin number would have been texted to her phone and she would have had to go to a website and enter it in. I assured them that no such thing happened. I am sure they just were able to get her cell number and then fraudulently started assessing charges against it.

It's very bothersome that Verizon would allow a 3rd party to use them in this way to perpetrate fraud on their customers.

I have stopped the subscription (I think) but was totally unsuccessful in recouping any charges. I have also filed a complaint with the Attorney Generals Office and would very much like to see a class action suit filed against this company.

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