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  • Report:  #1487987

Complaint Review: Mobile Snap

Mobile Snap I have spent 25 dolars on this Samsung s9 glass film. After installation, I instantly reported to the employee that the product quality was poor. Toronto Ontario

  • Reported By:
    GILSON — São Paulo Brazil
  • Submitted:
    Tue, November 19, 2019
  • Updated:
    Fri, November 22, 2019

I have spent 25 dolars on this Samsung s9 glass film. After installation, I instantly reported to the employee that the product quality was poor. On the cover is written anti fingerprint technology, but anywhere I touch the screen a fingerprint can be seen.

You should not sell this product. I also complained that the glass was not properly installed. The first time my phone fell on the ground, the glass took off. the clerk simply ignored my complaints. It happened today at the Eaton Centre Toronto and I feel cheated.

1 Updates & Rebuttals


GILSON

São Paulo,
Sao Paulo,
Brazil

Problem Solved

#2Author of original report

Fri, November 22, 2019

The company contacted me via email and facebook page and they decided to refund me for the product. 

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