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  • Report:  #1209949

Complaint Review: Mobilemechanichoustontx.com

Mobilemechanichoustontx.com Express MechanicalBacliff Texas Mechanic tore my air intake hose with a utility knife while trying to remove it.... did not say anything to me. Houston tx Internet

  • Reported By:
    jane — houston Texas
  • Submitted:
    Wed, February 18, 2015
  • Updated:
    Wed, February 18, 2015
  • Mobilemechanichoustontx.com
    Internet
    USA
  • Phone:
    713-999-3690
  • Category:

September 2014 I needed a new water pump. I called the "Mobilemechanichoustontx.com' number and a guy named Mack answered. He came out and worked on the vehicle but he had some trouble removing the air intake hose and was using anything sharp he had available. I noticed weeks later that he had sliced the hose while trying to remove it and he never said a word to me about it....

A week later after he replaced my water pump, my truck started to leak radiator fluid and transmission fluid. Realized that he didn't replace the hoses completely and a connector was loose that ran the fluids to the proper areas. He did get rude on the phone with me because I told him he didn't finish the work (He was also in a hurry while he was working on my truck).

 The guy is named "Mack". He was driving a white mustang at the time he did the work on my truck. I have asked him before for the name of the shop he uses but will not tell me which one it is. He said he is a mobile service. His number is: 713-999-3690/832-206-0189 (He also goes by the name: Express Mechanical in Bacliff Tx)

 

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