Moda Furniture This company sold me a deteriorating mattress and wouldnt return my phonecalls for replacement, ripoff. Paramus New Jersey
After numerous phone calls to Moda Furniture about a defective mattress I was told someone would come out and look at it. Weeks go by,,,nothing. I call again and get hung up on. Again I call to get told there is no warranty on their mattresses. I then wait several months figuring there is nothing i can do.
After another few weeks I call the Customer Service number and no one returned my calls. Finally after the 6th call i went thru another person, only to get the person I was suppose to talk to and told it was too late to do anything. It was explained to me the mattress was now out of warranty and nothing could be done.
When I explained I had gotten the run-a-round for over 6 months I was told too bad,,,we cant do anything "at this time" !! The warranty is done.
Carol
Fresh Meadows, New York
U.S.A.