Complaint Review: Modern nu skin

In January I responded to an internet advertisement from Modernnuskin or Renuvaderm.  They were advertising two cosmetic for shipping only.  One was $5.95 and $4.95. When I gave them my card number,  I did not realize they were going to charge me $94.57 for one and 89.47 for the products.

 When they came I opened the products and I set them aside, for I still was not quite through with the one I have used for years.

About 3 weeks later I started using the product.  After about three or four days it started burning my face.  I tried it for a couple of more days and my face broke out all over.  After about a week ot so my face cleared and I tried it again.  I have never been allergic to any thing on my face before, so I thought I would give it another try.  Well it started burning again.  So I quite using it. 

I was headed for the grocery store, so I thought I would contact Renuvaderm when I got back home.  I stopped at the mail box on my way out and there was another box of products from them in the mail.  So I just stopped by the postoffice on my way to the grocery store and sent it back.

When I called them they told me I did not responded in a timely manner for a refund.  I also could not get a refund on the second package because I did not call them and get a  number from them to send the package back.  If I had been able to use the product this wouldn't have bothered me, for I would have used it. But since I can't use it, it  really upsets me.

I am now out $94.57 x2, 89.47 x2 plus 10.90 for postage.  The postage doesn't bother me as much as the $368.08 they took from me and I can't even use the product.  It is hard on seniors to have any extra money, so  I bought this out of my craft show money, now I my not have enough money for supplies for my shows this fall.  

 I think its wrong for companies to do things like this.  Had I been informed  of the return policy  ahead of time I would not have order till I was ready to use it.  I don't think I will be ordering on the internet unless I'm totally sure of the product and the company. I hope this story will possibly help someone else save them money