Complaint Review: MODERN PEST SERVICES

During the beginning of the summer of June 2013, I hired Modern Pest Services for thermal heat for bed bugs. The intial fee for their services was $1200 so I had to remove my pets and myself for at least 6-8 hours. After the treatment bed bugs anyway in my placent was completed, the tech said, "you might notice a few alive bed bugs up two weeks later. After two weeks, I was cleaning of my cat's carpeted cat tree and noticed a live bed bug crawl right across the secong floor of the cat trees. I notified Moden Pest Services by phone and they sent over a tech for a visual bed bug inspection. He went through my apartement with no luck. Another two weeks pasted by without no sign of bed bugs. A week later, I was cleaning of my cat tree and noticed a live bed bug again on my cat tree. I noticed Modern Pests again and they sent the same tech over for another visual inspection. Of course, he found no evidence of bed bugs. I wasn't happy with the tech's search cause he's only human. Sometimes these bugs can be in the finest places including the walls. I hired their canine inspection team and they quickly went through my aprtment and the trainer came back out about 5 minutes later. He said, " the canine tested positive for bed bugs in my mattress and loveseat. I was quoted at a $75 fee for the canine inspection. I received a bill for $199 for the inspection instead of the $75 fee. I threw my couch, loveseat, and mattress to the landfill.I received other furniture from family but I have no clue if I'm bed bug free. I have no more money to hire another canine inspection. It's not fair cause I paid $1200 for a failed treatment. On their website, it states, " money back if not satisfied."