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  • Report:  #1529372

Complaint Review: My Modle

My Modle Sent incorrectly sized clothes and will only offer a 30% refund Internet

  • Reported By:
    Candice — Torquay Australia
  • Submitted:
    Mon, October 23, 2023
  • Updated:
    Mon, October 23, 2023

I recently ordered two dresses from the mymodle.com - a company that states they are based in North Carolina in the US.   

The dresses arrived, I had ordered a 2 XL for one dress, the dress sent was an XL, the other dress sent was around a size 6 - when it was meant to be a size 14.

I wrote to the company to request a refund.  I was advised that they would only provide me with a 30 % refund.  This was in broken english.  Upon research, I discovered the company is based in China, not the USA.   They have a reputation, of sending poorly made dresses and wrong sizes - and will not refund. 

When I wrote a message on their social media, I was blocked.  They now will not reply to my emails. 

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