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  • Report:  #1432158

Complaint Review: Modlily

Modlily Yang Xing They do not list that they are illegally shipping horrible cheap and smelly goods from China without paying USA Govt duty or allowing for returns other Shanghai

  • Reported By:
    Lori — South Lyon Michigan United States
  • Submitted:
    Fri, March 02, 2018
  • Updated:
    Fri, March 02, 2018

The website appears as any USA internet site.  They advertise as if returns are easy and hassle free. The clothing came and was poor quality and fit and had a horrible smell. I sent several emails to return the items with no response. I alerted American Express to dispute this charge.

The owner came back with an address in China that I could return my $147 worth of items to but also noted that I would be responsible for any return China duties on the items. Obviously this makes it impossible and not cost feasible to return the items.

THis company should not be allowed to ship directly to the USA without paying duties. They should note clearly on their website that the goods are of China origin and would need to be returned to China. They do none of this.

 

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