Complaint Review: MOHANNAD ABU RASS & AHMED RAKID d/b/a www.echosheadphone.com / A&M Creative LLC Las Vegas

Since the phone number on my purchase receipt was a bogus virtual number and the Echos headphones website failed to provide a standard contact email or contact us form I assume that they did not want consumers coming back for a good reason.

I was at the Arizona Ultimate Women's Expo in May to see my client's wife co-host the event keynote speaker panel. The expo included several merchants selling everything from scar removal cream to costume jewelry. I am waiting for a relative I was there with to finish a purchase and I'm approached by a sly sales guy who asked me if I was a doctor. I replied that I was an attorney and I was actually in the market for a new pair of earphones because I frequently use them for work.

The sales guy tells me he did not have a brochure, a business card, and that if his "State of the Art" headphones does not work I can return them for a full refund. I used the headphones a few times for about a week and one of the headphones came off of the band - it was made of cheap plastic and simply broke [My head is not that big to be in mind]. I knew I had a lemon on my hands at this time. I should have waited to read reviews on this product before investing. It appears there are some fake reviews and eBay auctions live to make the Echos headphones look real and in demand but did a bit further and find out they're cheap OEM phones that anyone could buy for $10-20 through an electronics trader in China.

Hence, I have $108 wrapped up in this crappy product *which did not even make it 108 hours of use. I may be used the product 4 times with the headphone cord (Bluetooth would not sync up and I tried it on three different handsets to make sure it wasn't just my phone).

These guys run a legitimate racket but its misleading charging consumers for $100-250 [the sales guy supposedly knocked $150 off of the suggested price at their exhibitor booth). Had they been $30-40 I'd have not been so mad. Granted, when I go back to the website of the reseller or manufacturer and they intentionally have no contact us form or email address, a dead phone number, and their website has signs of a template that his errors (showing copyright 2017, yet website domain and NV state business registration showing February 2018), I detect a premeditated scam that probably has been ran on several unsuspecting consumers.

Too many trusting consumers lose thousands of dollars a year on products that are poorly made and do not do what they say they do, nor is the reseller or manufacturer able to honor their return or warranty policy that provided the customer for sort of reassurance which induced the purchase of Echos headphones from ab initio. Furthermore, I had scammers. He appeared to be a pretty decent salesman to get my attention in the first place. Get a real sales gig doing the same thing legitimately. He'd probably make more in the long haul rather than traveling from city to city, tradeshow to tradeshow, fleecing hard working people out of $100-250 for crappy headphones that extremely poor qualify inside and out.