Complaint Review: Mom's Night Out

As a pregnant bride it was difficult to find a wedding dress. I went to Mom's Night Out as they supposedly specialized in maternity bridal. I ordered a dress to be custom made from a sample in the showroom and was told they'd call when the dress was ready to be fit. One week before the wedding was my first fitting (again, being 7 mos pregnant and growing by the week, they assured me this was plenty of time to have the dress fitted). When I tried it on, it was the wrong style and size - only the color was correct.

I was called back by the owner that night at 9 PM - they had "found" my dress. I went back that night and it was STILL the wrong dress (though they were getting closer). At this point (only 4 days before my wedding) they agreed to make a new one.

The afternoon before the wedding, I was called back to try on a new dress. This time it was the right style but still too small (I think its because the seamstress did not speak english and there was noone there to interpret). I took the dress and went home, very upset.

In addition to all this, the service was poor. The salesgirl was EXTREMELY rude and they were at fault!!!

DON'T BUY FROM MOM'S NIGHT OUT!!!!

ND
new york, New York
U.S.A.