Print the value of index0
  • Report:  #204052

Complaint Review: Momentum Direct

Momentum Direct ripoff money from my checking acct. and not sending product Magnolia Texas

  • Reported By:
    Denver Colorado
  • Submitted:
    Wed, August 02, 2006
  • Updated:
    Wed, August 02, 2006
  • Momentum Direct
    1010 S. Magnolia Blvd. Magnolia, TX 77355
    Magnolia, Texas
    U.S.A.
  • Phone:
    281-356-1400
  • Category:

ordered on line from momentum direct a free sample of permaslim and all you pay for was the shipping $4.87 cents. They took that out of your checking and with no obligation it said.

return it for a full money back gurantee, no loop holes. I returned it and never even opened it, and now they took 49.95 out of my checking without my authorization for another bottle.

The deal is if you didnt want it or not satisfied with it then return it and cancel with nothing more to buy again. This is not true and they have no contact info on their site after I got to looking. It said it would be simple to cancel just give them a friendly call or simple e-mail and they provide neither..Im d** mad and I want my money back!!!

Toni
Denver, Colorado
U.S.A.

HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:

Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it hasbeenmore than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist youproperly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to dealwith it,take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!

Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the chargetruth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics still worshould k. The bank can easily faxor mail toyou the Federal Regulation E dispute form.

(s) to your account; no matter how long ago it was.Be sure to call the Media if necessary so you are telling the

Respond to this Report!