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  • Report:  #1044727

Complaint Review: Monette Ford

Monette Ford SCAM ARTIST Socorro, New Mexico

  • Reported By:
    SmartGirl — Socorro New Mexico
  • Submitted:
    Sat, April 20, 2013
  • Updated:
    Thu, November 21, 2013
  • Monette Ford
    1261 Frontage Road
    Socorro, New Mexico
    United States of America
  • Phone:
    575-835-1190
  • Category:

I am a single woman who brought in my vehicle to Monette Ford to trade in for a larger vehicle. There is absolutely nothing wrong with my vehicle...as a 2003, it has only 35000 miles plus it has a  custom sound system, Pirelli tires, Razor rims and a Clifford 2-way, keyless entry alarm. Of course, iut has no mechanical problems whatsoever. I simply need something larger.

Despite the fact that my vehicle is 4 years NEWER and had 109500 miles LESS than the vehicle I happened to look at (I had already decided not to make the deal...any idiot would have done the same, but I was curious as to what his offer would be), the manager tried to convince me that HIS vehicle was worth 4 grand MORE  than mine and said I would have to finance FOUR grand, AFTER trading in my vehicle. His vehicle had a broken CD player and the alignment was off.

His "quote" was in spite of the fact that I physically had a copy of the Kelley Blue Book value on my vehicle with me. His "offer" was so ludicrous that I almost laughed in his face.

Instead, I politely said, "There's no way that your vehicle is worth anywhere NEAR eight grand.  Good day." And I left.

Then I went home and did a Kelley Blue Book on the vehicle he CLAIMED was worth 8500.00. To no surprise, the KBB Value on the vehicle was 3500.00.
Unreal!

He assumed, (incorrectly I might add), that being a single woman at a used car dealership makes you fair game.

I would suggest to anyone considering going to Monette Ford to make the short trip to Los Lunas instead. Or even go to Albuquerque.

1 Updates & Rebuttals


kindbutfirm

Socorro,
New Mexico,

A happy repeat Monette customer

#2Consumer Suggestion

Thu, November 21, 2013

I live in Socorro and so far I have bought two used cars from Monette.  The first car was a gem.  The price was right and it provided great service for many years. For that reason I just bought the second one.  I think it will be good.  It drives very well but has a significant intermittent mechanical problem (that Monette, legitimately) might not have noticed.  Because of this problem I returned the car a few days after purchasing it and told them I was sorry but I wanted to cancel the transaction.  

Instead they offered to fix it for free.  The repair would otherwise have run probably a thousand dollars.  We'll see how the repair goes but I think Monette cares about its reputation in our small town and that they are MORE not less flexible and honest than dealers in Albuquerque.  Regarding pricing, I agree with the person who filed the report to which I am responding that they price high. For both of the cars I bought I believe I ended up negotiating a price that was less than 60% of the initial asking price.  However I disagree that Monette is worse than other dealers around the state.  

I saw the same sorts of list prices at Larry H. Miller and other dealers in Albuquerque.  Any consumer who does not bring the Blue-Book price with them, and INSIST on it, is setting themselves up.  For both my cars I got prices that were close to Blue Book.  (I think used cars in New Mexico are a little higher because of relatively low volume).   Regarding the sexist comments alleged; I can't comment on those.  I'm a middle aged man and I certainly don't think young women should be taken advantage of.  

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