Money Central Market stole 300$ from me. Internet
Six months ago I got the idea to buy "Digital currency" for use in online stores through a system called "Liberty Reserve". And to do so I used a company called Money Central Market.
Their website claimed it bo easy and perfectly safe, so I filled a form to buy 300$ worth of "Digital currency". I then recived an e-mail with instructions for what bank and account to transfer my money.
I did so, and whithin 24 hours according the the email i would have my Digital currency on my Liberty Reserve-account. 48 hours passed and not a word from them so I e-mailed their support and asked if something was wrong, and they answered saying they were missing a lot of information on me that was needed for my purchase to check out, including a copy of my drivers lincense, passport, bank statement and phone bill. Nowere in their form was this mentioned...
I assume that this is an amercian company, and I live in sweden and only use online bank services and dont recive any papers of that kind, nor do I have a home-phone...
I tried to tell this to them but they kept requesting the bank and phone papers from me anyway.
So I asked them to simply refund my money so I could use another Digital currency company instead, and they promised me to do so, but nothing happend, so I asked why, and they claimed their bank was having troubles, insuring me I had nothing to worry about. But again, nothing happend.
For weeks they gave me a new excuse every time, and eventually started blaming ME for the entire situation! This started six months ago, and they no longer reply any of my e-mails so I guess I can kiss my 300$ good bye...
Martin, Stockholm, Sweden
1 Updates & Rebuttals
Private
Idaho Falls,Idaho,
United States of America
This money exchanger company is possibly a big fraud.
#2Consumer Comment
Thu, July 26, 2012
This money exchanger company is possibly a big fraud. I made deposit to my account with them from my Libderty Reseve Account about a month ago and I paid them for a debit card I could use to withdraw funds. They sent me the wrong card for a different card holder. A company called StressFreeMoney.com is the name on the debit card that was sent to me.
I have tried to contact the card issuing bank or company with no results unless I were to pay for assistance. I have also tried to contact StressFreeMoney.com but their toll free number is no longer good. The alternative phone number went to voicemail and I left a message.Funds that were supposed to be loaded to my card that I did not receive are still being held by Money Central Market. They have refused to answer emails today. They promised to send a new card over 2 weeks ago and did not. The "manager" Steve B. was very rude to deal with over 2 weeks ago via ther live chat. This last week when I tried to contact them via live chat, the live chat session suddenly disappeared. I did get an email from them saying they would send me the informaton needed to activate the wrong card sent to me so that I could use it to access my funds, after the bank changed the account information tied to that card. I was promised it would be done last Thursday. It is now the following Monday and there have been no results.
Stay away from this company. I have records of nearly all live chats and the emails from them.