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  • Report:  #1287949

Complaint Review: monitronics alarm

monitronics alarm Home Security Alarm Company total Rip-off dallas Texas

  • Reported By:
    rkidd10129 — FORT WORTH Texas USA
  • Submitted:
    Tue, February 16, 2016
  • Updated:
    Mon, July 25, 2016

I had this security system installed back in 2011 when I bought my house last year I moved into an apartment with my sister due to financial reasons so I called the security alarm company to tell them that I no longer need their services since we moved into an apartment we cant take the system with us. I was then told that was fine but I still had to pay out the contract which seems to me to be unfair.. I cancelled the contacts with the electric and internet and they terminated the contact why not this company? I am still paying off this alarm company as they are linked to my bank and they won't stop until they get all of their money.

 

Don't do business with this company!!!!

1 Updates & Rebuttals


Monitronics Cares

Dallas,
Texas,
USA

Monitronics Cares

#2UPDATE Employee

Mon, July 25, 2016

Hello,
We're very sorry to hear about your recent experience and we would like to investigate this further to address this matter. Please email us at monisocial@monitronics.com with your account information so that we may begin our investigation. We look forward to speaking with you and addressing this matter.
Sincerely,
Monitronics Executive Response Department

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