Print the value of index0
  • Report:  #215146

Complaint Review: Monitronics International

Monitronics International holds alarm systems hostage everywhere Dallas Texas

  • Reported By:
    OKlahoma city Oklahoma
  • Submitted:
    Wed, October 11, 2006
  • Updated:
    Fri, October 13, 2006
  • Monitronics International
    P.O. Box 814530
    Dallas, Texas
    U.S.A.
  • Phone:
    800-447-9239
  • Category:

I have been a Monitronics customer for 7+ years. My contract with them was up long ago. They state that I own my alarm system. I would like to switch to another monitoring company. Monitronics will not set my alarm system codes to default nor will they give me the codes, so the number that the system calls in an alarm can't be changed.

Basically, my alarm system will only call them unles reprogrammed. It can't be reprogrammed without the programmer codes which Monitronics will not change for me or release to me. So, I only own the system if I'm doing business with Monitronics.

Patricia
OKlahoma city, Oklahoma
U.S.A.

1 Updates & Rebuttals


Tom

New York,
New York,
U.S.A.

Monitronics locked panel

#2Consumer Suggestion

Fri, October 13, 2006

Your new alarm provider should be able to default the panel at no charge.
It's a very simple process.
Monitronics also claims to unlock panels for customers at either no charge or a $25 charge.

Respond to this Report!