monitronics refuse to cancel Palatine Illinois
I contacted them to cancel because the prices were too high, a guy on the other line told me I was a lucky person because he had been given permission to reduce my rate by 10.00 for two years. He NEVER mentioned anything about a contract renewal. Now they are telling me I have to pay for the system for the next 24 months, I have called multple times and always hear, we will call you back today when we review the call.
They never call back and instead are now billing me