Monitronics Security Very difficult to cancel service, even after serving several years. Many false alarms. Lubbock, TX (Home office in Dallas for TX) Nationwide
I have tried to cancel this service for several years because of frequent false alarms. Many of these were my fault, but it is too easy to mess up this system, and difficult to work with. I got big run-around. I hope I have finally gotten rid of them.
1 Updates & Rebuttals
Monitronics Cares
Dallas,Texas,
USA
Monitronics Cares
#2UPDATE Employee
Tue, August 25, 2015
Hello,
We’re very sorry to hear about your recent experience and we would like to investigate further to address this matter. Please email us your account information at monisocial@monitronics.com so that we may begin our investigation. We look forward to speaking with you and addressing this matter.
Sincerely,
Monitronics Executive Response Department