Complaint Review: MONROE HARBOUR MARINA

i had taken my boat to this marina because my oil sensors kept on putting the engines in idle mode and sounding an alarm. i told phil the mechanic that i called mercury marine and they stated that the oil sensors have been going bad which is a warrenty item he said he would check it out.

after a week i got a call that the boat was ready i asked phil what the problem was he said he could not find one but he said he cleared out the codes and it should run fine. i entered a fishing tournment in cocoa beach we gust got out about 45 miles and the same problem happened plus now my fuel gages stopped working. it had taken us 6 hours to get back to the dock.

i called phil back up being very upset spending 657.03 for nothing .phil said leave the boat here he was very rude. the boat sat at the marina for over two weeks not touched. phil also told me that he would send mercury marine a warrenty bill. i called mercury they said he never submitted anything. these are twin mercury outboards this marina was a certified mercury dealer. i dont no how the little i know was more than what they called their top mechanic.

Mark
deltona, fl, Florida
U.S.A.