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  • Report:  #1081272

Complaint Review: Monster Scooter Parts

Monster Scooter Parts Battery Wheel chair charger defective out of box. Refused to send me a return postage Colorado Springs, Colorado

  • Reported By:
    Rogers — Woodland Alabama
  • Submitted:
    Tue, September 03, 2013
  • Updated:
    Thu, July 31, 2014
  • Monster Scooter Parts
    5045 GALLEY ROAD
    Colorado Springs, Colorado
    USA
  • Phone:
    800-798-0325 (Matt)
  • Category:

 Wheelchair Battery Charger bad out of the box. They refused to send postage for return. I ask to speak to a supervisor and was told that the supervisesors would not and did not accept phone calls. I explained that bI was confined to a wheelchair and could not go to the post office to return the charger (Matt) stated that if I wanted to get it back that I would get it nto thr post office some how. He said that it was probly my batterys, I explained to him that I have had wheelchair batterychargers for over 20 years and that my invacare charger still charges that I wanted this additional charger because I have more than one chair and wanted to have another charging station he blew it off.

1 Updates & Rebuttals


chorisia

ipswich,
Alabama,

excellent service

#2Consumer Comment

Thu, July 31, 2014

We ordered a currie throttle from Monster Scotter Parts (not available in the UK) They promptly supplied the part the company then sorted out a UPS delivery shipping overcharge for us with curteous concern email and by phone (the system wouldnt allow us to correctly put in where we live in the UK)

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