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  • Report:  #1308995

Complaint Review: Monster Tiki Huts

Monster Tiki Huts Deceptive Marketing, False Advertising, Not Reputable, Fly-By-Night, Not Licensed LaBelle Florida

  • Reported By:
    ShawWPB — West Palm Beach Florida USA
  • Submitted:
    Thu, June 02, 2016
  • Updated:
    Thu, June 02, 2016

I am reporting this company due to their deceptive marketing and false advertising.   This company has used the name Palm Beach Tiki Huts in their advertisements and on their website "claiming" that this is their business and that they are "Palm Beach Tiki", which in fact THEY ARE NOT.

I wanted a Tiki Hut in my Backyard and I had asked a Co-Worker who built the one at their house.  She told me "Palm Beach Tiki" , I searched the internet and I found Palm Beach Tiki Huts, West Palm Beach.  I contacted them, scheduled an appointment and they came to my home for an estimate.   However, I was very surprised when they arrived and it was MONSTER TIKI HUTS and not Palm Beach Tiki.  But I was assured that they were the company that they claimed to be, meaning "Palm Beach Tiki".

It has now been brought to my attention after moving forward with this company that they HAVE NO AFFILIATION WHATSOEVER with PALM BEACH TIKI!!!!!!!  This is a new company and they have NO REPUTATION at all in West Palm Beach or South Florida.  I was tricked and now I am stuck with a Fly-by-Night Tiki Hut Builder who probably isnt a licensed Tiki Hut Builder or a REAL SEMINOLE Indian.  Now, I have to worry about a Tiki Hut in my Backyard that had NO PERMIT and was Never APPROVED by Zoning Either. Not to mention the Tiki Hut that they built looks NOTHING like the TIKI HUTS in the portfolio that they showed me either.  My Tiki Hut looks like a giant BLOB and one corner is already leaking. I have tried reaching this company By Phone and By Email and they have not responded.  Plus there is NO OFFICE where I can Physically go to complain.  Oh and by the way they are in LABELLE Florida which in on the other side of Lake Okeechobee, over 2 Hours Away from ME!!!!

As it turns out MONSTER TIKI HUTS was using another companies name that has been in Palm Beach County for over 20 years.  I THOUGHT I was Contacting them, but thanks to INTERNET MARKETING and KEYWORD searches MONSTER TIKI HUTS was riding the coat-tails of a company that has been established for many years. 

MONSTER TIKI HUTS should be ashamed of themselves for deceptive marketing practices and miss-representation. IF YOU ARE LOOKING FOR A TIKI HUT, DO NOT TRUST THESE PEOPLE!!!!

1 Updates & Rebuttals


john

labelle,
Florida,
USA

The Report by ShawWPB is a HOAX

#2REBUTTAL Individual responds

Thu, June 02, 2016

Monster Tiki Huts is a Reputable Company

This is the first time Monster Tiki has ever received a complaint, who ever this individual is,they clearly show signs of affiliation with another competitor, we always provide a FREE ESTIMATE, non binding nor legally obligated to fullfill

 We,like many other internet companies pay a internet design affiliate to market and design our site. 

We have not had any calls or emails in this regard, the state of Florida has a 1 year warranty req. and we provide it to all our clients, do not build tikis without permits unless the municipality we are working in allows the tiki to be installed without one by a Seminole indian. We are 100% affiliated to the Seminole Tribe since we are in direct contact with Chief Billies advisor, Norman. We have hundreds of references of good moral business ethics, positive reviews,& professional business practices. 

We demand you show proof of tiki hut built , proof it was Monster Tiki Huts who build it, and proof of phone calls and emails. None of our tiki huts leak after a full service, and thus consider this ripoff report to be based on anything other then fact. To show proof, you should have a written and signed workorder from our company,if you wish to reach us:

Phone:(813)793-8454 or visit www.monstertikihuts.com 

 

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