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  • Report:  #1479380

Complaint Review: Montage Furniture Services (Smart Choice)

Montage Furniture Services (Smart Choice) Smart Choice Montage Furniture Services () Montage Furniture Services () Did not honor protection plan. milbank sd

  • Reported By:
    Frank — Boynton Beach FL 33437 United States
  • Submitted:
    Sat, May 25, 2019
  • Updated:
    Sat, May 25, 2019
  • Montage Furniture Services (Smart Choice)
    107 flynn drive #500
    milbank, sd
    United States
  • Phone:
    800-686-5559
  • Category:
    ,

On July 17,2017, I bought a motorized leather sofa at El Dorado Furniture at West Palm Beach, FL 33409.

Before the sale was concluded, the salespeople at the store told me about purchasing a 3 year (expires July 17, 2020) protection plan. I purchased the policy with the sofa. However, on March of 2019 I called both Smart Choice and El Dorado Furniture that my sofa was sinking on the right cushion. They refused to help us. After contacting the BBB, El Dorado said that they will fix my sofa but I have to pay for repairs!

Transaction paid by credit card.

Better Business Bureau Complaint case# 90484733 (ref#106-11004255-90484733-2-201)

 

 

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