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  • Report:  #1182975

Complaint Review: MONTEL WILLIAMS

MONTEL WILLIAMS HEALTH MASTER BLENDER COMPANY LIES, WARRANTY IS A JOKE, WAITING 5 MONTHS FOR A REPLACEMENT Internet

  • Reported By:
    Terry Albrecht — Riverside California
  • Submitted:
    Wed, October 15, 2014
  • Updated:
    Wed, October 15, 2014

 

I paid $200 for the blender it has a 5 year warranty after 2 years the motor burnt out.  I was told that if I shipped it back that the model I had was on back order and would take 30 days to receive it but if I paid $35 they would ship me out a replacement and I would receive it in 12 days that was 5 months ago.  I have called once a week now for 5 months and told each time that it has been on back order and I will receive my blender in 12 days.  (That is just a lie they have their call center tell you to put you off another 12 days. I explained to 5 Supervisors that my wife has cancer and I blend vegetables and fruits for her that has been her only diet and it was helping her go into remission.  I was told by Supervisors 5 times now that they were shipping out the blender right away and I would have it in 12 days.  All the company does is lie.  I am sure Mantel Williams knows how is company is ran.  Don’t buy the blender it is not worth is, it will break down and they will never replace it.

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