Complaint Review: MookieGifts.com

I have attempted to get into contact with Miranda and/or Whomever with Mookie Gifts and/or H.B.M, LLC and/or D & S Giftware and/or It's A GirlyWorld with no success unfortunately after paying $203.35 from my Visa for products sold by this company. I ordered these items on 03/12/2008 and was billed for this order on 03/17/2008 totaling $203.35 and have yet to receive this order. (Order # yhst-45079396477018-12103)

It has been 1 month this week from my time of purchase to not having received these items when their website states that 3-10 business days is a usual time frame for receiving a shipment. I contact the Missouri Police Department and after driving to the location confirmed that no business occupies it. I was directed to the Attorney General's Office in Missouri, which handles fraud and am currently dealing with them, The Federal Trade Commision, The BBB in St. Louis, Missouri, and my financial institution.

I have also left a few voice messages at 573 814 0601, which was the phone number that appeared on my bank account from D & S Giftware and attempted to call 573-814-1760 with no opportunity to leave a voice message due to being informed to try again later OR a busy signal EVERY time that I call. I have also sent each of the following email addresses: customerservice@itsagirlyworld.com; info@mookiegifts.com; admin@mookiegifts.com; helpdesk@mookiegifts.com 10+ emails regarding this matter with no response since 03/17/2008.

Unfortunately, I did not research this company until now, which is too late.

Note: ALSO, Do not order from http://www.itsagirlyworld.com/info.html. It is the same company with a new web address. Simply compare each link on the two websites in addition to the same contact information, however, www.itsagirlyworld.com coincidentally is copyrighted this year, in 2008.

The BBB in St. Louis, Missouri has published this same article regarding MookieGifts.com. Please see link below.

http://stlouis.bbb.org/WWWRoot/SitePage.aspx?site=142&id=f55162d2-9a29-447b-8206-9bd50db4c18e&ctl05_gc1_s_rgNewsChangePage=7&art=2747

Nydia
Cypress, Texas
U.S.A.