Moore Chrysler ripoff lies, crafty salesperson deceptive auto dealer Glendale Arizona
I purchased a base model 2004 Grand Cherokee from Moore Jeep.
I was surrendering a leased vehicle after 4years. (it was a 5yr contract) The lease was in my dad's name only- In lieu if being assesed the normal termination of lease fee..the deceptive dealer-bought the lease-for $12k and added the amount to my new loan. I was not informed. The crafty salesperson assured me that in 2yrs I could refinance with any credit union..since my interest was horrendous-I am a single parent trying to survive.I applied for my assured loan at DSFCU. Who promptly declined me beause I am 10k upside down! I have had several mechanical issues--covered under warranty. Since buying the truck, It has been repaired minimum 8 times..and it only has 20k miles?
Moore treats me as an idiot when I contact them-they even lie to me about repairs never completed.
I will never purchase another vehicle at Moore ever again.
dj
Glendale, Arizona
U.S.A.
7 Updates & Rebuttals
Deani
Glendale,Arizona,
U.S.A.
significant wreck? perfectly good jeep? huh?
#8REBUTTAL Individual responds
Fri, November 18, 2005
Rebuttal-
Nice try Joe Smoe--or was the Moore rep a salesperson--the lemon issues reported on the Jeep were PRIOR to the wreck. Which by the way--would have totaled the SUV..Yet good old Moore did 2 things: #1-pumped the Jeep sales ticket from the sticker price of $23k to $30k --with insurance claims in order to total a vehicle 80% of the sales amount must be damaged..I had $18k--(repaired by Moore) #2 Being a paid contractor by my major ins co--the adjuster NEVER EVER EVEN WENT TO VIEW THE WRECKED JEEP!! A "digital" picture was accepted...hahahaha I had GAP..Doesnt matter things always bite people in the a*s..
Cory
San Antonio,Texas,
U.S.A.
Why Is It?
#8Consumer Comment
Wed, November 16, 2005
Why is it that when people post about a problem they are having with a vehicle and a dealer, they forget to mention that the vehicle was involved in an accident? I think it would have been better to have kept the leased vehicle for the final year instead of bailing out. As a single parent, someone needs to explain to you the realities of life when it comes to vehicle finance.
Cory
San Antonio,Texas,
U.S.A.
Why Is It?
#8Consumer Comment
Wed, November 16, 2005
Why is it that when people post about a problem they are having with a vehicle and a dealer, they forget to mention that the vehicle was involved in an accident? I think it would have been better to have kept the leased vehicle for the final year instead of bailing out. As a single parent, someone needs to explain to you the realities of life when it comes to vehicle finance.
Cory
San Antonio,Texas,
U.S.A.
Why Is It?
#8Consumer Comment
Wed, November 16, 2005
Why is it that when people post about a problem they are having with a vehicle and a dealer, they forget to mention that the vehicle was involved in an accident? I think it would have been better to have kept the leased vehicle for the final year instead of bailing out. As a single parent, someone needs to explain to you the realities of life when it comes to vehicle finance.
Cory
San Antonio,Texas,
U.S.A.
Why Is It?
#8Consumer Comment
Wed, November 16, 2005
Why is it that when people post about a problem they are having with a vehicle and a dealer, they forget to mention that the vehicle was involved in an accident? I think it would have been better to have kept the leased vehicle for the final year instead of bailing out. As a single parent, someone needs to explain to you the realities of life when it comes to vehicle finance.
Stick
Phoenix,Arizona,
U.S.A.
what product or service do you think they sell to car dealers and their employees
#8Consumer Comment
Wed, November 16, 2005
DJ I have a question for you. go to the below web sites and check them all out real good, then post your thoughts as to what you THINK they do or what product they sell to car dealer's employees.
I am not saying they are bad, I want you to post your thoughts as to what product or service do you think they sell to car dealers and their employees.
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www.progressive-dynamics.com/sales/
www.fandiprofit.com/increasedprofits.html
www.cyberdealertoday.com/training_1.htm
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www.nationalautotraining.com/training/home.html
www.autosalestraining.com/Our_Success/index.html
Luke
Peoria,Arizona,
U.S.A.
not complete truths
#8UPDATE Employee
Wed, November 16, 2005
DJ should be honest in their complaints. This Jeep was in a significant wreck while in their possesion and they wanted most of the damage covered under the factory warranty. We can not legally do that.
There were also no more than 4 visits for warranty repairs on this Jeep, and each concern was handled promplty.
If there are any othe roncerns regarding this Jeep under warranty we are more than happy to do the work.