Complaint Review: moovinonup.com - moovinonup - moovin on up

What an absolute disgrace of a webdesign company. I have been with them for over 12 months now to build a simple shopping website and had nothing but problem after problem. First the payment gateway was not supported even though their quotation said it would so I had to move to paypal. Then whilst they finished off a few items I was told I could upload my products, so I uploaded over 600 products which then magically disappeared. When I queried this they told me this was just their test database and I should not have uploaded, after weeks before the same company told me to. Eventually we went live and I added my products again and after no sales a close friend of mine purchased to test it and received a receipt from a different paypal address, it was www.moovinonup.coms paypal address. When I queried this, they said sorry they had left their paypal address in during testing so not only did all orders go to them, I also ignored and did not furfil these orders and to top it off was made to look a fool in front of my friend.

To this day my site is an abomination, riddled with errors, features that cause the site to slow down and practically break, something I would certainly not purchase from if I were my customers.

I have tried to obtain a refund for poor work, tried to have them fix the website, had my solicitors write letters to them (which they just ignored) and quite frankly I dont have any more time for this. I have now had to walk away and loose a lot of money to www.moovinonup.com and go to a more reliable website company. In a word avoid, in 4 words avoid like the plague. www.moovinonup.com are bad news.

Robert