Mort Fertel - Marriage Fitness Threatening Emails Baltimore, MD Maryland Internet
I was really interested in this product but was unable to participate in the boot camp. My last two payments were declined after my card was stolen. I rarely check my email as I just use that account to buy things, thus minimizing junk mail in my real email account. However, when I did (like two months later) I literally had hundreds of threatening and harassing emails about how my account was going to be turned over to collections and my credit ruined. Never once did I receive a phone call (which would have fixed this months ago). I called and asked them to convert it over to the $70 audiobook package (since I didn’t participate in the tele boot camp) and they could keep the change. They refused. I asked for a refund then and they refused. Basically, I had to pay $300 unless I wanted my credit ruined. Honestly, at that point, I would’ve been like do it but I’m going through a refinance right now and can’t have anything negative on my credit. The whole experience was shocking from a company that supposedly is in the business of helping people.
1 Updates & Rebuttals
They are actually really nice and helpful. I regret the above post.
#2Author of original report
Tue, October 17, 2017
They actually called me back and apologized for the misunderstanding. They were actually really nice and helpful and the problem was resolved. I really regret posting the above post in anger. I get super impulsive when upset and now I can’t delete the post.