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  • Report:  #1451110

Complaint Review: Mortgage Specialist International LLC

Mortgage Specialist International LLC MSI Mortgage Specialist International LLC MSI Does not have regards in paying their vendors fort worth Tx

  • Reported By:
    Tony — villa rica United States
  • Submitted:
    Tue, July 10, 2018
  • Updated:
    Tue, July 10, 2018

On June 11, 2018, I provided field services to Mortgage Specialist Int'l LLC (MSI), located 6032 Innovation Way, Ft. Worth, TX 76244-4814 | ph:1.800.346.2432 during this time, I provided timely acceptable work. According to my account, none of the work was rejected by MSI, thus to assume, MSI would honor their contractual obligation of payments for services. 2-weeks After the due billing date passed, I reached out to my region coordinator Nicole Yonkman.

At this time Nicole apologized for the delay and stated that she would notify her manager and escalate the matter. After another week passed and I had to reach out to Nicole yet again to inquire on the now 3- weeks have past due account that MSI has not paid. At this time, Nicole again stated that she would have to notify her manager and escalate the matter. Now it's been over a month that I haven't received any payment, nor a return email or phone call from any of MSI representatives about this matter and now I call Nicole and inquire if there was anything that my company had done wrong of MSI inability of paying for services rendered.

Nicole just re-iterated what she previously has said and will escalate the matter to her supervisor Mr. Gardner. At this time I requested for Mr. Gardner contact number. I reached out to Mr. Gardner on 7/9/18 and 7/10/18 and left messages. And as of to-date, Mr. Gardner has not returned my call. The next step is to educate the public and social media on how MSI does not have regards in paying for services rendered.

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