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  • Report:  #1496158

Complaint Review: MORTY ONLINE STORE

MORTY ONLINE STORE SERESTO ONLINE STORE LOVE PET COLLAR @OUTLOOK.COM COUNTERFEIT SERESTO FLEA COLLARS MONTGOMERY TEXAS

  • Reported By:
    MOLLY — NEW YORK New York United States
  • Submitted:
    Tue, June 09, 2020
  • Updated:
    Tue, June 09, 2020

I ordered 3 Flea Collars from LOVE PET COLLAR, listing their address as TEXAS.

I did try to call the phone number because their page said FREE SHIPPING and FREE RETURNS.    I paid $9.99 for shipping because I was anxious to get these to a Senior friend.    I payed with PayPal and got an email that said the seller was HUANG LIXIAN and it was shipping China Post EMS.    I got suspicious and searched Mortys Online Store and the RIP OFF REPORT popped up!!!!

I immediately emailed and cancelled the order and asked if they were Authentic.  I heard nothing back so I contacted PAYPAL to register my complaint.   

In the meantime I have received emails back from China wanting to negotiate partial refund,  suggestions that I keep the collars and SELL them cheap to others!!!!! All in broken English.    I have emailed that a FULL REFUND is required!!!!!

The Store page has a long FREE SHIPPING AND FREE RETURN policy.  He said It will cost me a lot to send it back so I should sell them.    I repeatedly told him I DO NOT HAVE THEM!    I am going to pursue this till my money is refunded.

Wish I had checked Rip Off Report first!

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