Complaint Review: Mosh Bari

Mosh, through his help desk, first screens refund requests through employees or customer service folks, but when pushed responds with a "we don't refund".  This response came directly from him, even though i stated repeatedly that the text on his sales pages offered a refund, 100% satisfaction guarantee.

Plus his etiquette leaves a lot to be desired, his email content starts out by bullying the customer... as in "Listen!" or "Hey!"  we dont do refunds.  We only refund if we cant solve a technical problem, and you arent having any.

Despite the fact that I went round and round with his help desk and support people on the problems I am having (yes current problems too), he refused to refund my purchase.  Looks like others have had the same experience.

i wont buy from Mosh again... products dont work as promised on the sales pages, and no refunds given despite the stated guarantee of 100% satisfaction.  Dont know what the rules are in Abu Dhabi but if Mosh was here in the states, I'd start a class action suit.

Feeling crushed, disappointed and ripped-off.