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  • Report:  #749250

Complaint Review: MOTIME

MOTIME Charged for the subscription I never created toronto, Internet

  • Reported By:
    leahp — Ontario United States of America
  • Submitted:
    Tue, July 05, 2011
  • Updated:
    Tue, July 05, 2011

Suddenly I started receiving monthly charge of $13 on my Rogers mobile account. When I called Rogers, they said that it's third party provider. I found MOTIME phone number and called them. They claimed that I subscribed to their service - which is not true. I never downloaded anything from their web site. They refused to refund my money. When I called them second time asking for the PROOF of my subscription (my email address, IP address of the computer used to subscribe - any proof), they agreed to refund my money. I did not receive anything from them yet, but have the name and Conf. # of the call.

They are located in India and are Registered in the US, not in Canada.

DO NOT SUBSCRIBE TO THEIR SERVICE!!

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